Updated 3/16/2020:

The management team of Spellbound Escapes has decided that we, as always, must put our guests safety before all other concerns, and as a result will be temporarily suspending game play effective immediately. Games scheduled to occur before 3/31/2020 have been issued a rescheduling code via email. Games occurring 4/1/2020 or later will be contacted should it become necessary to extend this hiatus. 

As a small business trying our best to compete in the big and often-overwhelming environment that is Foxwoods Resort and Casino we wish to once again thank all of our guests and patrons for the patience and support they have shown us during this supremely challenging time.

Spellbound Escapes, while located on the Foxwoods/Tanger property, is an independently-owned attraction– the result of the dreams, determination, and hard work of a very small but dedicated group of people who are grateful daily for the opportunity to take our guests on wondrous adventures. We look forward to seeing you all again soon for another big adventure. 

With heavy hearts (and well-washed hands),

Rochelle, Jenny, Los, Nick, and all of our Spellbound Team

 


 3/11/2020

To our valued guests,

Like so many of you, we have spent the past several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For Spellbound, that means understanding how it affects our employees, customers and communities, and making the necessary adjustments to our work and operations.

 

We have one simple objective that guides us: keeping our guests and our employees safe. This has been at the center of our conversations every step of the way. Our top priority is the maintaining a safe, fun, and healthy environment for every person who walks through our doors, and with that in mind we have made adjustments in our business operations in response to the threat of the coronavirus.
We have intensified cleaning schedules at our stores in addition to our existing procedures, so that employees can keep all areas continuously cleaned and sanitized. Hand sanitizer is available at the front reception desk for all players to use before and after entering game rooms.
We are closely following the Centers for Disease Control’s (CDC)  guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick, have been in direct contact with a person who has been exposed, or are returning from an area of the world identified as posing a coronavirus-related risk.
We encourage our guests to join us in this proactive approach by following all CDC-recommended guidelines during your visit to Spellbound, including (but not limited to):
  • Avoid handshaking – use other noncontact methods of greeting
  • Clean your hands frequently by washing for at least 20 seconds with soap and water
  • Avoid touching your mouth, nose, eyes, and face
  • Minimize contact with surfaces like doorknobs, tables, desks, and handrails, and wash your hands after touching these or any other frequently handled surfaces
  • Stay home if you are sick

 

As a precautionary measure we will gladly issue ticket vouchers or reschedule bookings for any players who have purchased tickets and must postpone their game due to illness or exposure to infected individuals. Click here to request a ticket voucher or to reschedule your game.